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Our services: Inter-Library Loans: How do I make an ILL request?

British Library service problems - Update.

The British Library is taking the first steps towards recovery following October's cyber-attack. A basic catalogue is available, and they are supplying loans from open stacks in the Lending Division (in Boston Spa, Yorkshire). E-journals and books held in the miles of compact shelving are currently still unavailable via inter-library loans.

British Library is just one of many libraries who supply books to Durham University, so the ILL team are working hard to source material from elsewhere. We should be able to source most books from other suppliers in the UK, but we are experiencing problems obtaining international material which is normally supplied via British Library. We will keep you updated as we find out more.  The ILL team will be happy to answer any queries regarding individual requests. Contact the ILL team at .

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How do I make an ILL request?

The Inter-Library Loans (ILL) service gives staff and students of Durham University access to material not currently held by the Library. Use the links to the ILL request form whenever you find them in Discover, or ConneXions and the form will be automatically populated with the book or article details. A blank ILL request form is also available at the top of each page in Discover, or you can use this link to the Inter-Library Loan form to make a request.

Use the "item type" button to tell us what you want.

  • Select book to order:
    • Books and monographs
    • Theses
    • Chapters within a book (tick the box "I only need a specific chapter or pages")
  • Select article to order:
    • Journal articles
    • Whole journal issues (insert a dash, or write "whole issue" in the article title and page number fields on the form)

Fill in as much detail as you can. An ISBN or ISSN number, if you have one, will allow our computer to automatically match your request, and chapters and articles could be automatically delivered to you the moment they arrive, no matter the time of day or night.

Articles will be delivered to your Durham University email address, or to an alternate address if you supply one on the form. In many cases a link to your document will also be available via the Requests tab in your online library record.

Whole books borrowed from another library via inter-library loans will need to be collected from the Help & Information desk at the Bill Bryson Library (and some will be confined to the library). Postal Loans will not be possible. If you need a delivery option which is not available, then contact us to discuss alternative solutions.