British Library continues to rebuild its services following October 2023's cyber-attack. Current services include: a temporary catalogue, and loans from open stacks and storage areas in the Lending Division (in Boston Spa, Yorkshire). They are working to restore access to the EThOS (thesis) service in their next phase of restoration work. We continue to experience problems obtaining international material which is normally supplied via British Library. The ILL team will be happy to answer any queries regarding individual requests. Contact us at interlibrary.loans@durham.ac.uk .
You can get in touch through our live chat service or by email, and search our FAQs for answers to your questions.
The Inter-Library Loans (ILL) service gives staff and students of Durham University access to material not currently held by the Library. Use the links to the ILL request form whenever you find them in Discover, or ConneXions and the form will be automatically populated with the book or article details. A blank ILL request form is also available at the top of each page in Discover, or you can use this link to the Inter-Library Loan form to make a request.
Use the "item type" button to tell us what you want.
Fill in as much detail as you can. An ISBN or ISSN number, if you have one, will allow our computer to automatically match your request, and chapters and articles could be automatically delivered to you the moment they arrive, no matter the time of day or night.
Articles will be delivered to your Durham University email address, or to an alternate address if you supply one on the form. In many cases a link to your document will also be available via the Requests tab in your online library record.
Whole books borrowed from another library via inter-library loans will need to be collected from the Help & Information desk at the Bill Bryson Library (and some will be confined to the library). Postal Loans will not be possible. If you need a delivery option which is not available, then contact us to discuss alternative solutions.