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Our services: Inter-Library Loans: How do I make an ILL request?

Current services available

All your requests have been moved to our new library software and inter-library loan books are now issued. Please bear with us while we work through the backlog of new requests which has built up. We will work through these as quickly as possible.

Our new system has a lot of new features which we think you will like, including courtesy notices reminding you when books are due for return, the ability to request renewals directly from your library record, and automatic article delivery, which means that articles will be sent to you the moment they arrive, no matter the time of day of night.

Ask DULib

Contact us through our enhanced virtual enquiry desk, Ask DULib. Search our FAQs, email us, or chat with a librarian. 
Ask DULib is available to all students, staff and users.

Ask DULib, Library Help

How do I make an ILL request?

The Inter-Library Loans (ILL) service gives staff and students of Durham University access to material not currently held by the Library. Use the links to the ILL request form whenever you find them in Discover, or ConneXions and the form will be automatically populated with the book or article details. A blank ILL request form is also available at the top of each page in Discover, or you can use this link to the Inter-Library Loan form to make a request.

Use the "item type" button to tell us what you want.

  • Select book to order:
    • Books and monographs
    • Theses
    • Chapters within a book (tick the box "I only need a specific chapter or pages")
  • Select article to order:
    • Journal articles
    • Whole journal issues (insert a dash, or write "whole issue" in the article title and page number fields on the form)

Fill in as much detail as you can. An ISBN or ISSN number, if you have one, will allow our computer to automatically match your request, and chapters and articles could be automatically delivered to you the moment they arrive, no matter the time of day or night.

Articles will be delivered to your Durham University email address, or to an alternate address if you supply one on the form. In many cases a link to your document will also be available via the Requests tab in your online library record.

Whole books borrowed from another library via inter-library loans will need to be collected from the Help & Information desk at the Bill Bryson Library (and some will be confined to the library). Postal Loans will not be possible. If you need a delivery option which is not available, then contact us to discuss alternative solutions.