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Our services: Inter-Library Loans: How long does it take for items to arrive?

Current services available

All your requests have been moved to our new library software and inter-library loan books are now issued. Please bear with us while we work through the backlog of new requests which has built up. We will work through these as quickly as possible.

Our new system has a lot of new features which we think you will like, including courtesy notices reminding you when books are due for return, the ability to request renewals directly from your library record, and automatic article delivery, which means that articles will be sent to you the moment they arrive, no matter the time of day of night.

Ask DULib

Contact us through our enhanced virtual enquiry desk, Ask DULib. Search our FAQs, email us, or chat with a librarian. 
Ask DULib is available to all students, staff and users.

Ask DULib, Library Help

How long does it take for items to arrive? 

  • Most inter-library loan items arrive in around a week. 23% of requests arrive in 2 days and 67% arrive within 7 days. 98% of requests are supplied within 30 days, but some requests can take longer to source, particularly if borrowed from abroad. 

  • Allow 7-10 days before contacting us about an ongoing request. 

  • If you have an enquiry about your request, please email the Inter-Library Loans team.