The British Library has suffered a cyber-attack and while it has re-opened its doors to visitors, it is currently unable to process inter-library loans. British Library is just one of many libraries who supply books to Durham University, so the ILL team are working hard to source material from elsewhere, with only a handful of new requests stuck in the system. Our automatic renewals process is being put to good use, extending loans while British Library's systems are down.
We should be able to source most books from other suppliers in the UK, but there could be substantial delays in obtaining international material which is normally supplied via British Library. Currently we do not know when normal services will resume at the British Library. The ILL team will be happy to answer any queries regarding individual requests. Contact the ILL team at firstname.lastname@example.org .
The Inter-Library Loans (ILL) service gives staff and students of Durham University access to material not currently held by the Library. Use the links to the ILL request form whenever you find them in Discover, or ConneXions and the form will be automatically populated with the book or article details. A blank ILL request form is also available at the top of each page in Discover, or you can use this link to the Inter-Library Loan form to make a request.
Use the form to tell us what you want: a book, thesis, book chapter, journal article (or whole journal issue) and we will email you when the item is available.
Articles will be delivered to your Durham University email address, or to an alternate address if you supply one on the form.
Whole books borrowed from another library via ILL will need to be collected from the Bill Bryson Library (and some will be confined to the library). Postal Loans will not be possible. If you need a delivery option which is not available, then contact us to discuss alternative solutions.
Check our catalogue to confirm that the book or journal is not available in our library.
Check the internet. A quick internet search can find review papers, open access journals, government publications and old books, which are out of copyright.