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Our services: Inter-Library Loans: Home

British Library service problems - Update 11th June 2024.

The British Library is recalling all books which have been on loan for more than 12 weeks. The ILL team will be contacting anyone with books which are need to be returned. If you need to post books back to the library you can use the Free Postal Returns service.

Current services from British Library include: a temporary catalogue, and loans from open stacks in the Lending Division (in Boston Spa, Yorkshire). Books held in the miles of compact shelving are currently unavailable but we may have access in August. There is currently no information about when British Library will be able to supply from e-resources.

British Library is just one of many libraries who supply books to Durham University, so the ILL team are working hard to source material from elsewhere. We should be able to source most books from other suppliers in the UK, but we continue to experience problems obtaining international material which is normally supplied via British Library. We will keep you updated as we find out more.  The ILL team will be happy to answer any queries regarding individual requests. Contact the ILL team at .

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You can get in touch through our live chat service or by email, and search our FAQs for answers to your questions.

Ask us anything about Library and Collections

The Inter-Library Loans (ILL) service gives staff and students of Durham University access to material not currently held by the Library. Use the links to the ILL request form whenever you find them in Discover, or ConneXions and the form will be automatically populated with the book or article details. A blank ILL request form is also available at the top of each page in Discover, or you can use this link to the Inter-Library Loan form to make a request.  

Use the form to tell us what you want: a book, thesis, book chapter, journal article (or whole journal issue) and we will email you when the item is available.

Articles will be delivered to your Durham University email address, or to an alternate address if you supply one on the form.

Whole books borrowed from another library via ILL will need to be collected from the Bill Bryson Library (and some will be confined to the library). Postal Loans will not be possible. If you need a delivery option which is not available, then contact us to discuss alternative solutions.

Before you start:

  • Check our catalogue to confirm that the book or journal is not available in our library.  

  • Check the internet. A quick internet search can find review papers, open access journals, government publications and old books, which are out of copyright.  


General Data Protection: Most inter-library loans are processed without supplying your personal information to parties outside of Durham, however your email address may be shared with The British Library to enable them to deliver scanned articles directly to you. No personal data is shared for the purposes of supplying loans. Here is a link to British Library's Privacy Policy statement

Contact us:

Inter-Library Loans
Durham University Library
Stockton Road
United Kingdom