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Our services: Getting started with the Library: Print, photocopy and IT support

Print, photocopy and IT support

We know that printing and IT access is a top priority for many of our students, so we've put together a brief overview of the IT and equipment we have available at Bill Bryson Library below.

For more information, visit our IT and Equipment pages on our website, or head over to the CIS SharePoint site, My Digital Durham.

Print, scan and photocopy

We have multi-function devices (MFDs) and scanners available throughout Bill Bryson Library for you to print, scan and photocopy. 

The CIS SharePoint site, My Digital Durham has lots of useful information to help you:

PCs, laptops and docking stations

There are a mixture of bookable and non-bookable PCs available for use on all floors of the Library. They are located either in separate PC Rooms or in a more open study area, as well as in our Disability Support rooms. 

We have docking stations available in the Library at selected workspaces - in the silent zone on Level 1 and in the PC Room on Level 3 (both bookable spaces) or in the East Wing of Level 2 (non-bookable). Docking stations allow you to connect your laptop to an external screen, keyboard and mouse. This allows you to access all the software and files you have saved on your laptop, making use of two screens while you work and helping you to sit in a more comfortable position.

Borrowing a laptop

Laptops can be borrowed and used at Bill Bryson Library via the self-service laptop locker on Level 2. These are available on a first-come, first-served basis and should be fully charged when you borrow one (power packs are not provided).

Instructions are displayed next to the laptop locker, or you can watch the video below.

IT Support - CIS

The IT Service Desk within Bill Bryson Library is managed by CIS staff and is here to help you get the most out of IT services during your time at Durham.

You can book an appointment to visit the service desk if you need to see someone face-to-face. Alternatively, you can use their online IT self-service portal or Live Chat service to make requests, report a problem or get help and advice.

Find out more about their services and how to get in touch by watching the video below.

A student using a scanner

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