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Our services: Borrow from us: Library charges

From borrowing to returning, loan periods to details of charges for late returns - this guide has all the information you need about borrowing from us.

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Charges for reserved items

Currently, charges are only being added on reserved or recalled items.

If your loan has been recalled and you are in the UK, you can return it to using our bookdrop, self-service returns machines or via our free postal service - you will not be able to renew any items that have been recalled. Find out more on our Returns guide

Charges can be paid online via your Library account. 

Your account will be blocked if you have charges of more than £10. You will be unable to borrow, renew or reserve items until overdue recalled items are returned, and the resulting charges have been paid. Charges on overdue recalled items cannot be paid until the item has been returned.

If you do not return books when due or report there is a problem, you may be invoiced for replacement, and a £10 processing fee will be added to each book.

If you have trouble renewing or returning your items, please contact the Library through our Virtual Enquiry Desk. 
 

 Loan type  

 Charges for late return  

 One week loan  

 £1.00 per day on recalled items (up to a max of £20 per item)

 Standard loan  

 £1.00 per day on recalled items (up to a max of £20 per item) 

 

Library charges enquiries

If you believe you have good reason not to pay your library charges (for example, medical reasons or extenuating personal circumstances) you can complete our online Library Charges Enquiry Form.  (Please note, you can only submit this form once the items in question have been returned, checked in and the charges have been added to your library account.) 

You can attach up to three supporting documents to the form. While you do not need to disclose precise medical details, a fit note from your GP or a letter from your department or college confirming the dates in question will support your enquiry.  

Library Charges Enquiry Form

If you are unable to complete the Library Charges Enquiry Form online, you can ask for a paper copy at the Help and Information Desk inside the Bill Bryson Library, or contact us via  our Virtual Enquiry Desk.